Get smarter about what matters. Sign up forThe Peak, a free five-minute daily email on Canadian business, tech, and finance that you'll actually enjoy reading.
Shoplifting in Toronto stores is getting out of control but what can be done?
Shoplifting has risen steadily alongside the cost of living in Canada, butpolice departmentsandindustry groupshave said that incidents are also becoming increasingly violent.
The CEO of London Drugs, a BC-based pharmacy, is calling on policymakers to act as shoplifting increasinglyputs staff in harm's way. Incidents have ranged from threats with needles to stabbings to assaults with hatchets.
The Retail Council of Canada claims some of its members have seena 300 per cent increase in shoplifting, with costs totalling more than $5 billion annually industry-wide.
An increase in violence adds a new dimension to the (unpopular) steps retailers have taken to curb shoplifting, as they have to think about protecting staff alongside their bottom lines — with some customersnot pleasedabout being "treated like criminals."
今年夏天,Loblawreceipt checksandsecurity gatesto its grocery stores, as well aslocked cabinetsfor the most stolen items at Shoppers Drug Mart.
Self-checkouts are also a focus for theft prevention. In addition to checking receipts, retailers are experimenting with closing lanes when it's busy orditching them entirely.
Target isclosing nine stores in the USdue to the impacts of shoplifting, while London Drugs refuted earlier reports that it was considering closing some stores.
Canadians are largely in favour of more security cameras, anti-theft alarms, security guards, and locked display cases, but oppose limiting store traffic, stowing bags before shopping, or scanning IDs to make purchases.
They are relatively split on receipt checks and eliminating self-checkouts.
Fareen Karim
加入conversationLoadcomments