lcbo cyber attack

LCBO advises customers to check their bank statements after 'malicious' cyber attack

The Liquor Control Board of Ontario (LCBO) has confirmed that it was targeted by hackers last week, joining a growing list of largecompaniesandorganizationsforced to deal with serious cybersecurity threats in recent months.

Long story short: If you purchased anything from the LCBO's website between last Thursday, Jan. 5, and Tuesday, Jan. 10, an "unauthorized party" may have recorded your personal information — names, passwords, email addresses, mailing addresses, Aeroplan numbers and credit cards included.

"At this time, we can confirm that an unauthorized party embedded malicious code into our website that was designed to obtain customer information during the check-out process," announced the LCBO Thursday afternoon.

"Unfortunately, customers who provided personal information on our check-out pages and proceeded to our payment page on LCBO.com between January 5, 2023, and January 10, 2023, may have had their information compromised."

The incident did not impact orders placed through the LCBO's mobile app or online vintage shop, according to the liquor purveyor, but any customer who initiated or completed a payment using LCBO.com during the aforementioned period is advised to be cautious.

"We are continuing our investigation into the incident to identify the specific customers impacted so that we can communicate with them directly,"said the provincial Crown corporation on Thursday.

"Out of an abundance of caution, we recommend all customers who initiated or completed payment for orders on LCBO.com during this window monitor their credit card statements and report any suspicious transactions to their credit card providers."

The good news for people who like to buy booze online is that the LCBO's website and mobile app are both back online and fully operational — with new enhanced security measures in place — after two days of downtime.

All LCBO account passwords have been reset, so you'll need to choose a new one upon your next login.

"Immediate steps were taken to contain the issue, including disabling customer access to both LCBO.com and our mobile app while we engaged with third-party experts to conduct a forensics investigation," explains the LCBO of why its website and app went offline on Jan. 10.

"LCBO is committed to providing a trusted online shopping experience. We value the security of all information that is entrusted to us and thank our customers, employees, and partners for their patience and understanding."

The liquor board is only the latest victim in what seems like an increasing amount of cyber attacks bothlocallyandaround the world.

Just a few weeks ago, The Hospital for Sick Children (SickKids)experienced a ransomware attackthat took some of its systems completely offline, prompting it to declare a "Code Grey."

Toronto's University Health Network, which includes Toronto General Hospital, Toronto Western Hospital and the Princess Margaret Cancer Centre, followed suit on Monday on account of an unexplained "digital outage."

Lead photo by

Hector Vasquez


Latest Videos



Latest Videos


Join the conversationLoadcomments

Latest in Eat & Drink

Toronto is getting a new Mexican restaurant from the owners of popular spot

Toronto dessert shop known for its waffles has permanently closed

Toronto restaurant that opened with huge hype has closed and been replaced

Canadian grocery flyer from the future shows prices in 2054

A massive new Costco is opening in Toronto

Toronto brunch restaurant has permanently closed and been replaced by something else

Toronto burger joint shut down by landlord for non-payment of rent

Toronto TikToker spooked by price of Halloween candy at Shoppers Drug Mart